Transit Rider Amenities

Providing safe and comfortable transit waiting and seating areas is an important way to help transit users enjoy travel and encourage ridership. Communities and/or transit operators can improve transit stops by constructing well-lit bus shelters with benches to protect riders during inclement weather and placing easy-to-read bus maps and schedules at stops.

Communities may also construct special bus pickup and drop-off turnouts that are separated from the main flow of traffic. Separated bus turnouts can help to improve safety for all passengers, but are particularly important for disabled and elderly passengers and passengers who are loading or unloading bicycles.

In addition to making the transit pick-up and drop-off areas as comfortable and safe as possible, transit planners should remember that at the beginning and end of every transit trip is a pedestrian or bicycle trip. Transit riders need to be able to easily and safely access the transit services from their homes, park and ride lots, and travel destinations. It is important to provide adequate pedestrian and bicycle facilities at each transit stop.