TOMPKINS COUNTY CIVIL SERVICE EXAMINATION
Inclusion Through Diversity
OPEN TO PUBLIC
Tompkins County Personnel Office
125 E. Court Street
Ithaca, NY 14850
(607) 274-5526
Tompkins County is an Equal Opportunity/Affirmative Action employer. Minorities and women are encouraged to apply.
TITLE: KEYBOARD SPECIALIST
EXAM NUMBER: #20155
SALARY: THE RATE OF PAY VARIES BY LOCATION WITHIN OUR JURISDICTION.
APPLICATIONS ARE ACCEPTED CONTINUOUSLY
EXAMINATIONS ARE SCHEDULED AND HELD PERIODICALLY
THE ISSUE DATE OF THIS ANNOUNCEMENT IS: JANUARY 2008
DO NOT REMOVE THIS CONTINUOUS RECRUITMENT EXAMINATION ANNOUNCEMENT.
THE USE OF A QUIET HAND HELD CALCULATOR IS RECOMMENDED FOR THIS EXAM.
LOCATION OF POSITIONS/VACANCIES:
The eligible list resulting from this continuous recruitment examination may be used to fill all full-time and part-time vacancies (and may be used to fill temporary vacancies) in the title of Keyboard Specialist in any of the various County departments, TC-3, the Tompkins County Public Library, and the Towns, Villages, School Districts, and Special Districts within Tompkins County's jurisdiction during the candidates' life on the eligible list.
RESIDENCY:
Candidates must have been legal residents of Tompkins County or one of the six contiguous counties for at least one month immediately preceding the date of application and maintain residency throughout the life of the eligible list. The eligible list will be established in accordance with the final earned numerical ratings of passing candidates regardless of residence. A municipality or district may exercise its right under section 23-4-a. of Civil Service Law to request a certification of eligible candidates who have been residents of that municipality or district for at least one month prior to appointment. After the names of residents have been exhausted, Tompkins County must then certify the names of nonresidents on the list.
DISTINGUISHING FEATURES OF THE CLASS:
The work involves the performance of standardized clerical tasks and the full-time or substantial part-time operation of equipment requiring the manipulating of an alphanumeric keyboard to produce printed copy. Specific duties vary with the needs of the department. Procedures are usually fixed but detailed instructions are given for new or difficult assignments. Work is reviewed by immediate observation, checking completed work, periodic or spot checks, cross checking or other steps in the clerical process. Supervision over the work of others is not a responsibility of employees in this class. The incumbent will perform all related duties as required.
MINIMUM QUALIFICATIONS:
There are no minimum qualifications for the title of Keyboard Specialist.
COMPLETE SCOPE OF THE EXAMINATION AND EXPANDED SUBTEST DESCRIPTIONS:
SPELLING:
These questions test your ability to spell words that are used in written business communications.
ALPHABETIZING:
These questions test your ability to file material in alphabetical order.
RECORD KEEPING:
These questions evaluate your ability to perform common record keeping tasks. The test consists of two or more “sets” of questions; each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of table summarizing data using totals, subtotals averages and percents.
CLERICAL OPERATIONS WITH LETTERS AND NUMBERS:
These questions test your skills and abilities in clerical operations involving, comparing, checking and counting. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters and/or numbers.
THE EXAMINATION:
The examination will consist of a weighted written test and a qualifying (pass/fail) typing performance test for all candidates. Only those candidates who pass the written examination will be permitted to take the performance test. This examination is announcing, and will be rated, in accordance with Section 23-2 of Civil Service Law. The provisions of the New York State Civil Service Law, Rules and Regulations dealing with the rating of examinations will apply to this examination. The Commissioner of Personnel reserves the right to suspend this periodic examination process at any time.
DATES AND TIMES OF THE EXAMINATION:
The written examination and the performance tests will be held on a periodic basis. All candidates will be notified of the time and place of examination at least 7 days prior to the test date. The performance tests will be scheduled by appointment following the scoring of the written examination.
WRITTEN EXAMINATION RE-TEST POLICY:
Candidates who fail the written examination or wish to retake the written test to improve their score may do so upon the submission of a new application. However, a six-month waiting period must elapse before re-testing is allowed.
PERFORMANCE TEST:
Candidates who receive a passing score on the written test must also qualify on the typing performance test. You must pass both the written test and performance test to be considered for appointment. Because the performance test is qualifying (pass/fail), if you pass the performance test your final score for the exam will be the score that you achieve on the written test. Candidates may be invited to the performance test in the order of the scores they achieve on the written test. The County reserves the right to give the performance test too only as many candidates as are needed to fill available vacancies.
The performance test is a test of keying speed and accuracy. It utilizes a standard keyboard and is given on a computer. The computer program requires no prior knowledge of software. A written description of the simple software will be provided at the test site. The test is five minutes long and is preceded by a three-minute practice session. The text passage will be shown on the computer screen. You enter (“key” or “type”) as much of that passage as you can during the time available.
To pass the test you must enter the text at a rate of at least 35 words per minute with at least 96% accuracy. For example, if you enter the text at 35 words per minute, the maximum allowable number of errors is eight. (Note: A word is defined as five characters. The rating formula divides the total number of characters entered by five to determine the number of words entered).
PERFORMANCE TEST RE-TEST POLICY:
After the initial two attempts, a third and final attempt may be allowed if the Commissioner determines it that it would be in the best interest of the service. No candidate will ever be allowed to test twice using the same performance test material. Candidates who fail the performance tests must re-take the entire examination and may only do so upon submission of a new application. However, a six-month waiting period must elapse before re-testing is allowed.
PERFORMANCE TEST WAIVER POLICY:
IF YOU ARE NOT CURRENTLY A CIVIL SERVICE EMPLOYEE, a qualifying typing and/or stenography performance test may be waived only if you have already passed a civil service performance test equal to (or greater than) 35 words per minute for typing and/or 80 words per minute for stenography. Candidates must have passed the performance test within ONE YEAR of Tompkins County's written examination. The performance test must have been administered by: Tompkins County Personnel, the New York State Division of Employment, the New York State Department of Civil Service or any local municipal civil service agency within the State of New York. Candidates requesting a waiver must provide verification of their eligibility. The supporting documentation must contain the candidate's name, social security number, date of test, form used, rate of speed, and error rate.
IF YOU ARE CURRENTLY EMPLOYED BY TOMPKINS COUNTY, ANY AGENCY UNDER OUR JURISDICTION OR ANY OTHER CIVIL SERVICE AGENCY WITHIN THE STATE OF NEW YORK, and you currently hold permanent or contingent permanent competitive class status in a title which required a performance test equal to (or greater than) 35 words per minute for typing and/or 80 words per minute for stenography, the appropriate performance test(s) may be waived. Any candidate who is not employed by Tompkins County, or one of the agencies under our jurisdiction, must present a copy of their civil service roster card to verify permanent or contingent permanent competitive class status in a title that required performance testing. Tompkins County subscribes to the theory that candidates maintain their typing and/or stenography skills by using them on a daily basis and feel that this negates the need for continued testing.
FURTHER INFORMATION AND INSTRUCTIONS
1. Falsification of any part of the “Application for Employment” will result in disqualification.
2. Accepted candidates will be notified when and where to appear for the examination. If you do not receive our notice to appear at least three days before the date of the written examination, call Tompkins County Personnel at 274-5526. If an application is disapproved, due notice will be sent. This department does not make formal acknowledgment of the receipt of an application or take responsibility for non-delivery or postal delay.
3. Applicants must answer every question on the application form and make sure that the application is complete in all respects. Incomplete applications will be disapproved.
4. ACTIVE MILITARY PERSONNEL, VETERANS, OR DISABLE VETERANS desiring to claim additional credit will request the Veterans Credits application form, at any time between the date of application for examination(s) and the date of the establishment of the resulting eligible list. You must meet the requirement set by NYS for these credits and they may be used only once. YOU MAY NOT CLAIM ADDITIONAL CREDITS AFTER THE ELIGIBLE LIST HAS BEEN ESTABLISHED. IT IS THE CANDIDATE’S RESPONSIBILITY TO REQUEST THE VETERANS CREDIT APPLICATION FORMS AND TO SUBMIT THESE FORMS AND ANY SUPPORTING PAPERWORK BEFORE THE ELIGIBLE LIST IS ESTABLISHED.
5. Tompkins County’s written examinations are prepared and rated by the New York State Department of Civil Service in accordance with Section 23-2 of Civil Service Law. The provisions of the New York State Civil Service Rules and Regulation, which deal with the rating and review of the examinations apply.
6. The duration of the eligible lists may be fixed for a minimum of one and a maximum of four years and may be extended beyond four years if there has been a restriction against the filling of vacancies in that title.
7. The candidates must complete a separate “Application for Employment” for each open-competitive and/or promotional examination that the candidate is eligible to take.
8. All experience required meeting the acceptable training and experience is full-time experience. (Part-time experience will credited on a prorated basis).
9. Appointment from an eligible list must be made from the top three candidates willing to accept the appointment.
10. Tompkins County is an Equal Opportunity Employer. As part of its efforts to provide employment opportunities to the physically handicapped, Tompkins County Civil Service has adopted a rule permitting the employment of qualified physically handicapped persons without competitive examination (pursuant to Section 55 of Civil Service Law). If you meet the minimum qualifications for this position and wish to know more about this rule, please contact the Tompkins County Personnel Office.
11. Unless otherwise notified, candidates are permitted to use quiet, hand-held, and solar or battery powered calculators. Devices with Typewriter Keyboards, Spell Checkers, Personal Digital Assistants, Address Books, Language Translators, Dictionaries, or any similar devices are prohibited. You may not bring books or other reference materials.
12. APPLYING FOR CIVIL SERVICE EXAMINATIONS IN MULTIPLE JURISDICTIONS WHEN EXAMINATIONS ARE SCHEDULED ON THE SAME DATE: If you have applied for any other civil service examinations for employment with New York State or any other local government jurisdiction, you must make arrangements to take all of the examinations at one test site. If you have applied for both State and Local government examinations, you must make arrangements to take all of your examinations at the State examination center by calling (518) 457-7022 no later than two weeks before the test date. If you have applied only for multiple local government examinations, you must write to each civil service agency to make arrangement. You must make your request for these arrangements no later than the final filing date of the examination. You must notify all local government civil service agencies with whom you have filed an application of where you wish to sit for your examinations(s). For further information call (607) 274-5526.
13. FOR RELIGIOUS ACCOMMODATIONS AND HANDICAPPED PERSONS: If special arrangements for testing are required, please indicate this on your application.
14. ALL CANDIDATES FOR EMPLOYMENT FOR POSITIONS IN SCHOOL DISTRICTS AND BOCES GOVERNED BY TOMPKINS COUNTY CIVIL SERVICE MAY HAVE THE FOLLOWING SPECIAL REQUIREMENT. PER CHAPTER 180 OF THE LAWS OF 2000, AND BY REGULATIONS OF THE COMMISSIONER OF EDUCATION, TO BE EMPLOYED IN A POSITION DESIGNATED BY A SCHOOL DISTRICT OR BOCES AS INVOLVING DIRECT CONTACT WITH STUDENTS, A CLEARANCE FOR EMPLOYMENT FROM THE STATE EDUCATION DEPARTMENT IS REQUIRED.
15. “In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duties shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duties in this municipality; please inform this office of this matter when you submit your application for examination. A candidate claiming such credit has minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established.”
16. BACKGROUND INVESTIGATION: Applications may be required to undergo a State and national criminal history background investigation, which will include a fingerprint check, to determine suitability for appointment. Failure to meet the standards for the background investigation may result in disqualification.
TOMPKINS COUNTY PERSONNEL DEPARTMENT
125 EAST COURT STREET
ITHACA, NY 14850