Adult Protective Services
Protective Services for Adults - 274-5323 or 274-5369. Investigates reports of abuse/neglect of adults, provides financial management, case management, and legal interventions necessary for the protection of at-risk adults.

Child Abuse Emergency Number
Child Abuse Emergency Number (toll-free, 24 hours/day) 1-800-342-3720.

Child Care Payment Assistance
Inspections and Complaints – Day Care and Child Development Council of Tompkins County 273-0259; Eligibility and Billing - 274-5030 or 274-5219. Day care for children of low-income families or to prevent the placement of a child in foster care.

Child Protective Services
274-5321. Investigates all reports of child abuse and maltreatment. Provides protective/preventive services to families and children.
Catholic Charities Community Connections program provides help & support for parents going through the CPS process and or who have had their children placed in foster care, 272-5062 extension 28.

Child Support Services
Child Support Unit - 1-888-208-4485 Receives and disburses child support payments, assists custodial parents in the establishment of paternity for children born out of wedlock and in obtaining court ordered child support, enforces child support orders by collection methods including income executions against absent parents wages and unemployment benefits and seizure of income tax refunds and lottery winnings.

Dental Care Assistance
Dental Care – 274-5344 or 274-5692. This is a program for Medicaid recipients who need dental care. This case management service assists individuals in accessing services from dentists.

Financial and Emergency Assistance
Cash & Emergency Assistance - 274-5345; Appointments - 274-5348 Cash Assistance programs provide financial help to families and individuals as well as some emergency assistance. Income eligibility standards and benefit levels vary depending on the household situation.

Food Assistance (Food Stamps)
Food Stamps - 274-5345; Appointments - 274-5348 Food Stamps can provide low-income households monthly benefits to purchase food. Income and resource standards vary according to age, health, household size and household expenditures.

Foster Care Homefinding, Adoption & Post Adoption Services
Foster Homefinding – 274-5266; Adoption/Post Adoption Services – 274-5615 & 274-5285. Foster Care Services provides recruitment and retention of qualified, caring families who are willing to provide temporary foster care and work with families toward reunification. Available for our certified foster families when children cannot return to their parents. Information, referral, and clinical support provided.

Home Energy Assistance Program (HEAP)
HEAP (Home Energy Assistance Program) - Information & Appointments - 274-5264 HEAP can help low-income households meet the high costs of home energy. Income and resource eligibility standards change annually. A single annual benefit based on the household's method of heating is provided. Emergency assistance is also available.

Long Term Care Services
Tompkins Care Connection – provides in-home assessment by caseworkers and nurses for county residents of all ages and resources with long term care needs, also provides long term care information, referral, aides services for Medicaid recipients and low income seniors, emergency response and assistance with applying for benefits.

Medicaid
Medicaid/Medicare Benefit Programs Medicaid - Information - 274-5343 Appointments - 274-5359 Medicaid Transportation - 274-5330 Medicaid Managed Care - 274-5667. Medicaid is an assistance program for the medically indigent. Income and resource standards vary depending on age, health, household size and household expenditures. The coverage available ranges from skilled nursing home care to routine medical care and payment of health insurance premiums including Medicare. Partial coverage is available in some situations.

Special Services
Emergency Housing Assistance - 274-5293; Domestic Violence - 274-5644

Youth and Family Services
274-5296. Temporary placement in foster homes, group homes, or institutions for children who temporarily cannot live at home. Provides preventive services to families, and court diversion services for youth.